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Front Office Manager

Position
Front Office Manager

Department

At a glance

We are looking for a full time Front Office Manager to join the team of Corissia Hotels & Resort in Georgioupolis Crete, Greece.

Georgioupolis: Full seasonal employment (April - end of October)

Gross salary: 1.500 - 1.800 €
The final salary level will be determined on the basis of merit after the interview. Benefits may include, depending on the position, free daily meals at one of the restaurants in the facility or free accommodation in a fully renovated single or double room very close to the respective property. The terms of the sectoral collective agreement for hotel employees in Chania apply.

The position is available right now

Job description

As Front Office Manager you will be responsible for the management and coordination of our reception as well as all the procedures for its effective operation. Due to the daily interaction with a large number of guests, you will be an extremely important member of our company and will ensure a pleasant welcome and accommodation for our guests. A combination of a pleasant personality, consistency and a dynamic professional attitude are considered essential to oversee and lead our team.

Typical responsibilities

  • Ongoing training, supervision and support to all relevant personnel, including receptionists and grooms.
  • Composition of monthly work schedules.
  • Ensuring timely and accurate services to our guests.
  • Professional handling of possible complaints and special requests from guests.
  • Checking the sufficiency of forms, stationery and materials.
  • Monitoring the implementation of the company's policies and requirements.

Necessary skills

  • Excellent knowledge of customer service, office management and basic accounting procedures.
  • Excellent working knowledge of various computer software programs (MS Office, hotel management software, POS, etc.).
  • Excellent knowledge of English and German (written and spoken).
  • Resourcefulness in managing emergencies and providing solutions.
  • Good organizational skills, team spirit, ability to work with speed and accuracy.
  • Excellent communication and interpersonal skills.
  • Flexibility to work in different shifts and hours.
  • Previous experience in a similar position in 4* or 5* hotels will be appreciated.

We offer

  • A professional and pleasant work environment
  • Opportunities for further career development through continuous on-the-job training
  • Attractive salary package with full insurance
  • Free daily meals in the restaurant of the respective facility
  • Possibly free accommodation close to the respective facility

Send your CV and apply

Related positions

Guest Relations Officer
We are looking for a Guest Relations Officer with excellent knowledge of the German language for full-time employment in one of the Corissia hotels in Georgioupolis or within the city of Chania in Crete, in order to strengthen the Front Office / Guest Relations department of the respective unit.
Reservations Officer
We are looking for a Reservations Officer with excellent knowledge of the German language for full-time employment in the reservations department of the hotel group Corissia Hotels & Resort in Georgioupolis or within the city of Chania in Crete, Greece.
Receptionist
We are looking for a receptionist with good knowledge of German and English for full-time employment in one of the Corissia hotels in Georgioupolis or within the city of Chania in Crete.

Send your CV and apply

Please send your full curriculum vitae (CV) including a recent photograph and a short letter of interest to the following e-mail address.

After we have evaluated the data we will contact you for a personal discussion. Your personal information is of course always kept confidential. Thank you very much.


Nikos Chatzidakis
Human Resources Manager
Corissia Hotels & Resort
I.TSILEDAKIS A.E.

Tel. +30 28250 83011
daily from 08:00 to 15:00

Corissia Hotels & Resort on Google Maps

A few words about us

The Greek hotel chain Corissia of the Tsiledakis family has been successfully operating in the tourism sector since 1985 and consists of 4 hotels in total, the Chania Flair Deluxe Boutique Hotel (5 stars) in the city of Chania, the Corissia Harmony (5 stars), the Corissia Princess (4 stars) and the Corissia Beach (4 stars) at the beach of Georgioupolis in Chania, Crete.

With the launch of a strategic partnership with Hilton, two additional luxury 5-star units are soon to be added to the hotel group within the city of Chania and the wider area of Georgioupolis, so that the group will have under its management more than 1500 hotel beds and will employ at least 400 people of all hotel specialties.

At Corissia Hotels & Resort we place particular importance on personal ethics, team spirit and the high level of training of the people who make up our team. That is why we select our executives with strict criteria and invest in them.

The primary role of the HR management is to cultivate a pleasant and friendly working environment, with an emphasis on teamwork, excellent cooperation and ensuring meritocracy among our team members. Through continuous evaluation processes and ongoing professional training mechanisms, we have succeeded in maintaining the high level of service quality we desire for our clients.

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