Career opportunities

Operation Manager

Operation Manager


At a glance

We are looking for a full time Operation Manager to be part of the team of the hotel group Corissia Hotels & Resort in Georgioupolis or within the city of Chania in Crete, Greece.

Georgioupolis: Full seasonal employment (April - end of October)
Chania: full-time (all year round) or seasonal (April - end of October)

The position has recently been filled

Job description

As an Operations Manager you will be responsible for ensuring the efficient operation and the strict application of the procedures and practices throughout the entire hotel organisation. The Operations Manager's duties include strategy formulation, performance improvement, procurement of materials and resources, and ensuring ongoing compliance with prescribed procedures. You must be prepared to act as a mentor for your team members, find ways to increase the quality of customer service and implement best practices at all levels. In conclusion, we will trust you to help us be compliant, efficient and profitable in conducting our business. A combination of a pleasant personality, consistency and a dynamic professional attitude are considered essential to oversee and lead our team.

Typical responsibilities

  • Ensuring that all predefined operations are carried out in an appropriate and cost-effective manner, always in compliance with applicable legislation.
  • Improvement of systems, processes and continuous implementation of best business management practices.
  • Formulating strategic and operational objectives, with regular analysis of financial data, projected budgets and forecasts.
  • Excellent and constructive cooperation with department heads.
  • Supervision, training and evaluation of staff performance and providing feedback.
  • Conducting quality and operational cost controls and continuous monitoring of key production performance indicators.
  • Professional management of special customer requests with courtesy, efficiency and accuracy.
  • Ensuring ongoing compliance with hygiene and safety regulations.

Necessary skills

  • Proven experience as an Operations Manager or similar position. Previous experience in a similar position in a 4* or 5* hotel will be highly appreciated.
  • Experience in organizational effectiveness and operations management.
  • Experience in budgeting and forecasting and familiarity with business and financial principles.
  • A degree in Business Administration or a related field.
  • Strong leadership, communication, coaching and interpersonal skills.
  • Resourcefulness in managing emergencies and providing solutions.
  • Team spirit, ability to work with speed, accuracy, courtesy and consistency.
  • Flexibility to work in different shifts and hours.

We offer

  • A professional and pleasant work environment
  • Opportunities for further career development through continuous on-the-job training
  • Attractive salary package with full insurance
  • Free daily meals in the restaurant of the respective facility
  • Possibly free accommodation close to the respective facility

Send your CV and apply

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Send your CV and apply

Please send your full curriculum vitae (CV) including a recent photograph and a short letter of interest to the following e-mail address.

After we have evaluated the data we will contact you for a personal discussion. Your personal information is of course always kept confidential. Thank you very much.

Nikos Chatzidakis
Human Resources Manager
Corissia Hotels & Resort

Tel. +30 28250 83011
daily from 08:00 to 15:00

Corissia Hotels & Resort on Google Maps

A few words about us

The Greek hotel chain Corissia of the Tsiledakis family has been successfully operating in the tourism sector since 1985 and consists of 4 hotels in total, the Chania Flair Deluxe Boutique Hotel (5 stars) in the city of Chania, the Corissia Harmony (5 stars), the Corissia Princess (4 stars) and the Corissia Beach (4 stars) at the beach of Georgioupolis in Chania, Crete.

With the launch of a strategic partnership with Hilton, two additional luxury 5-star units are soon to be added to the hotel group within the city of Chania and the wider area of Georgioupolis, so that the group will have under its management more than 1500 hotel beds and will employ at least 400 people of all hotel specialties.

At Corissia Hotels & Resort we place particular importance on personal ethics, team spirit and the high level of training of the people who make up our team. That is why we select our executives with strict criteria and invest in them.

The primary role of the HR management is to cultivate a pleasant and friendly working environment, with an emphasis on teamwork, excellent cooperation and ensuring meritocracy among our team members. Through continuous evaluation processes and ongoing professional training mechanisms, we have succeeded in maintaining the high level of service quality we desire for our clients.

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