Operation Manager

Join Corissia Hotels as an Operation Manager and lead the daily operations of our luxury resorts in Georgioupolis and Chania, Crete, ensuring service excellence and smooth hotel performance.

The position Operation Manager has recently been filled

Management  

Operation Manager

Full-time all year round or seasonal (April - end of October)

Gross salary: not disclosed

The final salary level will be determined on the basis of merit after the interview. Benefits may include, depending on the position, free daily meals at one of the restaurants in the facility or free accommodation close to the respective property. The terms of the sectoral collective agreement for hotel employees in Chania apply.

 

Make your next role matter

At Corissia Hotels / Hotelleading, we don’t offer “just another job.” We invite you to build a career with purpose - to become an ambassador of genuine Greek hospitality and to co-shape the guest experience in boutique hotels and luxury resorts in Greece - in a safe, supportive and sustainable workplace. Ready?

 

Apply for the position Operation Manager

Please send your full curriculum vitae (CV) including a recent photograph and a short letter of interest to the following e-mail address:

address

After we have evaluated the data we will contact you for a personal discussion. Your personal information is of course always kept confidential. Thank you very much.

 

Job description

As an Operations Manager, you will be responsible for ensuring the smooth and efficient operation of the entire hotel organization and the strict implementation of procedures and standards. Your duties will include strategy development, performance improvement, procurement of materials and resources, and continuous compliance with established guidelines. You will also act as a mentor for your team members, inspire service excellence, and apply best practices across all departments. The ideal candidate will combine a professional attitude with strong leadership, consistency, and a pleasant personality to successfully guide and motivate the team.

Typical responsibilities

  • Ensure that all operations are carried out efficiently, cost-effectively, and in full compliance with applicable legislation.
  • Continuously improve systems and processes by implementing best practices in business management.
  • Formulate strategic and operational objectives, supported by financial data analysis, budgets, and forecasts.
  • Work closely and constructively with all department heads.
  • Supervise, train, and evaluate staff performance while providing feedback and guidance.
  • Conduct quality checks, cost controls, and monitor key performance indicators (KPIs).
  • Handle special guest requests with professionalism, courtesy, and efficiency.
  • Ensure ongoing compliance with hygiene, health, and safety regulations.

Necessary skills

  • Proven experience as an Operations Manager or in a similar role. Previous experience in a 4* or 5* hotel will be considered an advantage.
  • Strong background in organizational effectiveness and operations management.
  • Experience in budgeting, forecasting, and familiarity with financial principles.
  • A degree in Business Administration or a related field.
  • Strong leadership, communication, coaching, and interpersonal skills.
  • Ability to respond resourcefully to emergencies and provide practical solutions.
  • Team spirit, with the ability to work accurately, consistently, and courteously under pressure.
  • Flexibility to work different shifts and hours.

We offer

  • A professional and supportive working environment.
  • Career development opportunities through ongoing training and development.
  • Attractive salary package with full insurance.
  • Free daily meals in the staff restaurant of the facility.
  • Possibility of free accommodation near the hotel property.

Career Opportunities

Management Sales & Marketing Back Office Front Office Wellness Housekeeping Engineering Technology Food Preparation FnB Service
 

A Great Place to Work

At Corissia, we place the highest importance on personal integrity, team spirit, and the professional growth of the people who make up our team. For this reason, we select our executives with great care and invest in their career development. In this way, we have built a strong foundation of long-term cooperation with leading professionals in the tourism sector.

A key responsibility of our management is to foster a positive and welcoming workplace culture, built on teamwork, open collaboration, and fairness. By ensuring equal opportunities and recognizing individual contributions, we create an environment where everyone can thrive. Through continuous evaluation and comprehensive training programs, we support our team members in reaching their full potential. This ongoing commitment enables us to consistently deliver the exceptional service quality our guests expect.