Chief Operating Officer (COO)

At a glance

Job description

Our group consists of 5 units with a total of 450 rooms and our strategic partnership with Hilton is expected to offer even more options and benefits.

In the company hierarchy, the new COO will be ranked third and will be responsible for the efficient operation of the company. As COO, he will be a critical member of senior management, reporting to the Executive Vice President and the Chief Executive Officer (CEO). The position requires exceptional skills in managing multiple business functions and requires the candidate to be an experienced and effective leader. In addition, interpersonal skills, entrepreneurial spirit and commitment to work ethics will be additional strengths.

The COO's main objective is to ensure the smooth running of the business operations in order to continue the broad and sustainable growth of our hotel group uninterrupted.

Necessary skills

• Proven experience in roles such as General Manager of Operations or equivalent.
• Knowledge of key business functions such as Human Resources, Finance, Marketing etc.
• Ability to strategically plan and develop business
• Excellent knowledge of English and other languages
• Familiarity with data analysis and performance/function measurement
• Basic knowledge of IT/business infrastructure
• Excellent organisational and leadership skills
• Excellent interpersonal and public speaking skills
• Ability to make decisions and solve problems
• Flexibility, adaptability and team spirit
• BSc/BA degree in Business Administration or related field, MSc/MBA will be considered an added advantage

Typical responsibilities

• Create and implement business strategies, plans and processes
• Set specific performance and growth targets
• Establish policies that promote corporate culture and vision
• Monitor the day-to-day running of the company and the work of the managers (Marketing, Sales, Finance, etc.)
• Guide employees to achieve high performance and commitment
• Evaluate performance by analyzing data and metrics
• Compose and submit reports on all major issues
• Contribute to fundraising
• Participate in expansion activities (investments, acquisitions, alliances, etc.)
• Manage the relationship with partners/external partners

We offer

• Professional and pleasant working environment
• Prospects for future development in the company (such as the possibility of taking on higher positions or participating in strategic decisions)
• Additional benefits, such as additional bonuses, bonuses for achieving targets, extra holidays, etc.
• Participation in decision making and the possibility to participate in the formulation of the company's strategy
• Projects and challenges to optimise, develop, grow, sustain, expand and strengthen the company

Send your CV and apply