The position Cluster Executive Housekeeper has recently been filled

Cluster Executive Housekeeper

Full-time all year round

The final salary level will be determined on the basis of merit after the interview. Benefits may include, depending on the position, free daily meals at one of the restaurants in the facility or free accommodation close to the respective property. The terms of the sectoral collective agreement for hotel employees in Chania apply.

Make your next role matter

At Hotelleading™, we don’t offer “just another job.” We invite you to build a career with purpose - to become an ambassador of genuine Greek hospitality and to co-shape the guest experience in boutique hotels and luxury resorts in Greece - in a safe, supportive and sustainable workplace. Ready?

Apply for the position Cluster Executive Housekeeper

Please send your full curriculum vitae (CV) including a recent photograph and a short letter of interest to the following e-mail address or use the corresponding form:

After we have evaluated the data we will contact you for a personal discussion. Thank you very much.

Job description

The Cluster Executive Housekeeper is responsible for overseeing the housekeeping and laundry operations across both properties, ensuring the highest standards of cleanliness, hygiene, and brand presentation. This role leads and develops the housekeeping team, maintains guest rooms, public areas, and back-of-house spaces, and optimizes efficiency through strong cost control and inventory management.

The Cluster Executive Housekeeper collaborates closely with hotel leadership and key departments to implement quality assurance programs, ensure compliance with health & safety regulations, and elevate the overall guest experience.

Typical responsibilities

Oversee all housekeeping operations, including guest rooms, public areas, back-of-house areas, and laundry services.
Ensure consistent cleanliness, hygiene, and presentation aligned with brand standards and local regulations.
Lead, train, coach, and motivate housekeeping teams to deliver excellent service and maintain productivity.
Develop and implement cleaning procedures, schedules, SOPs, and inspection checklists to uphold quality standards.
Monitor inventory (linen, uniforms, amenities, cleaning chemicals), consumption, and supply costs to minimize waste and optimize efficiency.
Manage housekeeping budgets, staffing plans, and resource allocation to meet operational needs and seasonal demand.
Oversee laundry operations, ensuring proper handling, cleaning, storage, and distribution of linens and uniforms.
Work closely with Maintenance to report, follow up, and ensure timely resolution of room and facility issues.
Handle guest requests, complaints, and service recovery with professionalism and urgency.
Ensure compliance with health, safety, sanitation, and fire safety protocols.
Implement sustainability initiatives that reduce environmental impact and operational costs.
Coordinate with other departments to ensure seamless daily operations and service excellence.

Necessary skills

Proven experience in housekeeping leadership roles in upscale or luxury hotels (multi-property/cluster experience is a plus).
Strong knowledge of housekeeping standards, hygiene practices, and operational workflows.
Experience with budgeting, cost control, inventory/linen management, and productivity planning.
Excellent leadership, training, and team management skills with a hands-on approach.
High attention to detail, strong organization, and the ability to perform under pressure in busy operations.
Strong communication and collaboration skills across departments.
Good command of English (additional languages are a plus).

We offer

A key leadership role in a growing luxury hotel group with high standards and strong organization.
A stable, professional work environment with clear structure and support from hotel leadership.
Opportunities to implement best practices, elevate quality, and lead sustainability initiatives.
Competitive salary package and performance-based incentives.
Professional development and long-term career growth within the group.

Career Opportunities

Management Sales & Marketing Back Office Front Office Wellness Housekeeping Engineering Technology Food Preparation FnB Service

A Great Place to Work

At Hotelleading™, we place the highest importance on personal integrity, team spirit, and the professional growth of the people who make up our team. For this reason, we select our executives with great care and invest in their career development. In this way, we have built a strong foundation of long-term cooperation with leading professionals in the tourism sector.

A key responsibility of our management is to foster a positive and welcoming workplace culture, built on teamwork, open collaboration, and fairness. By ensuring equal opportunities and recognizing individual contributions, we create an environment where everyone can thrive. Through continuous evaluation and comprehensive training programs, we support our team members in reaching their full potential. This ongoing commitment enables us to consistently deliver the exceptional service quality our guests expect.